Support

Quickly access the tools and information you need. You’ll find step-by-step walkthroughs for the most common actions within your investor portal, and each guide is designed to make navigating your documents, reports, and account settings simple and intuitive.

Available Guides

Access Previous Emails and Correspondence
Learn how to locate all past communications sent through the investor portal, including notices, statements, and updates.

Subscribe to New Offerings
Learn how to stay informed and subscribe to upcoming investment opportunities as they become available.

Export Investor Reports and Transaction History
Learn how to download your performance summaries, distributions, contributions, and full transaction logs.

Accessing Specific Investment Documents
Learn how to retrieving Offering Materials, Subscription Agreements, statements, and other investment-specific documentation.

Accessing Your Tax Documents
Learn how to download year-end tax slips and other relevant filings directly from your account.

More Coming Soon

We are continuously adding new guides and resources to help you manage your investments with confidence. Check back regularly for updated walkthroughs, or check out our FAQs for additional support.

Need Assistance?

If you need help or can’t find what you’re looking for, we’re here for you.

support@blackoakcapital.ca
+1 548 800 0610
Monday – Friday, 10:00 AM–4:00 PM EST